PROCESSING AND SHIPPING:

Please Allow 7-14 Business Days On All Pre-Orders. If Your Order Is Ready To Ship It Will Be Sent Out Within 2-5 Business Days. 

Processing Time Is The Time It Takes For Sorella To Prepare Your Order. Keep In Mind Processing Time Fluctuates Based On Season 

Shipping Time Is The Time It Takes For Your Order To Be Delivered To You Once It Had Been Shipped. Shipping Speed Varies Based On Shipping Selected At Checkout.  

Orders Are Shipped Via USPS/UPS/Fed Ex/ DHL. Once Your Order Is Shipped, You Will Receive Tracking Details Via Email. Please Allow 24-48Hrs For Tracking To Update.

If your order is returned to us you will be subject to a reship fee.

Once the wig has been customized in any form or fashion we are unable to proceed with any exchanges or replacements.

ALL SALES ARE FINAL.